Call Now: (541) 686-2994

↑ Return to About Us

Reviews and Testimonials Page Two

Great Shop, Great Crew

★★★★★
5 5 1
Great shop. Great crew. They have always given me great advice and service.

Friendly and Knowledgable Staff

★★★★★
5 5 1
Friendly & knowledgable staff. Rented MTB for my son. Mechanic prep the bike from tire pressure, shock pressure, seat adjustment, placing a quick release on the seat post (requested item), & shifters. Son & I had a nice fun run.

I Love This Shop

★★★★★
5 5 1
The staff here is awesome - incredibly friendly, super helpful, knowledgeable, and really generous with their time. In addition to their great repair work, they also sell beautiful bikes and gear! I love this shop and highly recommend it.

Best Bike Shop I've Ever Been To

★★★★★
5 5 1
These guys are always positive, and extremely helpful. No matter what you need they'll help you out. Hands down the best bike shop I've ever been to.

Service #1 Goal

★★★★★
5 5 1
Customer service is their #1 goal. I would recommend to anyone. They have a great selection and their prices are extremely competitive.

This Place Rocks!

★★★★★
5 5 1
This place rocks! The staff are super friendly and knowledgable. Just need some couches so I can hang out more! Prices are reasonable and selection is great.

Great Vibe

★★★★★
5 5 1
Great vibe, honest workers and great advise. I am a college student, so saving money tends to be one of my top goals. I was distraught, thinking that there was various issues with my bike, but in the end it needed basic tune up and I was not charged for it. I did purchase some safety equipment and received an additional student discount.

Best Bike Shop In Town

★★★★★
5 5 1
Extremely friendly and knowledgeable staff. As a beginner I was completely unsure of what I needed as far as road bikes go. Gilad and his staff were extremely helpful. In fact I told him my budget and he stuck to it, he never tried to up sell me or pressure me into something better or more expensive. I ended up asking for a bike a level or two up and broke my budget a little but only out of my own will and without any pressure from their sales team. I have already gone back for a second bike for my girlfriend. Gilad and his team are incredible LifeCycle is by far the best bike shop in town.

Don't Go Anywhere Else

★★★★★
5 5 1
Best shop in Eugene. Don't go anywhere else. Seriously.

Simply The Best

★★★★★
5 5 1
Simply the best. The best bikes (and they can get you pretty much any bike you want), the best service, and the absolute best owners and staff around. I have used every bike shop in town and there is no comparison. If you are looking for a new bike, want information on local rides, or just hang out, browse, and banter with the staff, then this is the place. It is always packed with roadies, mtn bikers, commuters, and families. If you buy a bike from them or even don't, they will take care of you. All they want is for you to ride and enjoy it.

5 Stars For Service, Price & Compassion

★★★★★
5 5 1
I never write reviews on companies but I had to make an exception for the Life Cycle Bike Shop. I am brand new to bicycling and I had a flat tire in one of the wheels from a used bike I bought off of Craigslist. I saw this company had the best reviews so I took the flat tire over. I was greeted by Andrew and I proceeded to tell him my problem. Not only did he fix the tire, but he explained how to fix it if I ever got a flat again. Not to mention the price to fix it was impressive. I give this company five stars for customer service, price, and compassion for biking. Thanks guys.

Have Referred All My Friends

★★★★★
5 5 1
I brought my bike into Life Cycle for a tune up and fitting after purchasing it on Craigslist. From the moment that I walked in, the employees were friendly and knowledgeable about all of my questions. I knew that they were giving me the best information for my bike riding purposes (touring/commuting) and being realistic with my budget. They packed my bike to send across the country with so much care that when I got it, it looked absolutely no different. I will definitely be bringing my bike back to Life Cycle and have referred all of my friends (who have also had great experiences.)

Always Very Friendly and Welcoming

★★★★★
5 5 1
I have dropped in here many times and the guys are always very friendly and welcoming, even though I'm not there to buy a new bike. Also, I recently got my bike repaired and they did a great job helping me get parts serviced by the manufacturer and giving me realistic options for replacing versus repairing parts. Overall, a good new shop in town to buy a high-end bike or get yours serviced, and to just make a few new riding friends.

Great Service, Better Advice

★★★★★
5 5 1
I was looking for a Tall Boy ... found one at Life Cycle and was helped by Gilad. Great service, better advice, and now I own an incredible 29er. Highly recommend this shop.

Best in the USA!

★★★★★
5 5 1
Best shop in all of Oregon! I went to 7 different shops in the Portland area looking for knee guards and no one had a single pair, and would not offer to order, most of the shops didnt even do downhill or dirt jumping bikes.This shop may not have a dirt jumper or downhill on the show floor (i think their last DJ sold too fast!) but all the employees ride all different skill sets and bikes. Geoff is awesome! I swear my bike would be broken into pieces without his advice and knowledge. Justin is always friendly with customer service and makes sure to help everyone in the store. Gilad is the man, you can pretty much say "I ride a (Insert bike model and brand here)" and he knows any and everything about the bike, how they ride, and most likely has ridden it. The only bad review out of 30 reviews here is absolute drivel. If you read it he/she really gave them a 0/3 because so many people like their shop, and they have so much business that they cant just drop the rim on the stand that waited its turn for yours it is that simple. I get it he/she doesnt want to wait but it is really disappointing he/she judged a shop on their service return. I come from the motocross industry and it takes 2 weeks for a shop to even look at the bike and another 2 weeks to finally fix it. If it was a simple tube fix or brake adjustment they would have dropped everything for sure, they have done it for me hundreds of times. If he was really into biking he would have a spare rim for this sort of problem. I ran into this problem and the lifecycle guys not only fixed my rim (yes I had to wait my turn, 3 days) but Geoff gave me a free spare front wheel set up that was his, because he knows I am a college student on a budget. I try to tell everyone to go here because of the customer service skills these guys have, no other shop has this. This is the one bike store that has both bike mechanics, salesman, and customer service reps all in one package. When you want a bike they say "What kind of riding do you plan on doing, what type of brands to you like, is there any model you love, and what is your PRICE RANGE". They know some people cant afford a 10,000 dollar carbon fiber road bike but will find something that the customer can afford while doing the type of riding they want. Nothing but positives to say about this shop. I said best in the state earlier, I meant best in the USA!

Absolutely The Best Bike Shop

★★★★★
5 5 1
Absolutely the best bike shop I have visited. Extremely knowledgeable and professional staff. Every member of the staff we met cares hardcore about your bike and he service it needs. They stayed an extra two hours after closing to give our bikes the care they need for our 5000 mile tour. Seriously, you will not regret visiting this shop - if you do, let them know and they will make your experience right.

Best Bike Shop Ever!

★★★★★
5 5 1
Best bike shop ever! They sell only quality brands, everyone who works there is super cool, AND they put up with customers like me (I think I asked a million questions before buying my Santa Cruz SL). If you need bike maintenance or a new ride, go here! If you're not sure what you wanna buy, take advantage of their demo program, which gives you the opportunity to try out some very nice bikes (and you can apply the cost of the demo towards the purchase of your new bike).

I Recommend 100%

★★★★★
5 5 1
So I got a new bike and while setting it up and adjusting the brakes, I heard a small pop noise, and from that point on, I had no luck in setting the widths on my brake clamps. I'm a bike novice so I just couldn't figure out what was wrong and I was too afraid too try and fix anything myself. So began my search of a shop to fix my bike. I found Life Cycle on google, looked them up on yelp, and checked out the website. They had a 'services' tab that explains prices for different services they provide. All there brake repair services were around $20 to $40 range so I went in there expecting to pay something. After a brief, vague description to one of the employees, he went "Yeah let me fix that real quick." I would say no more than 5 minutes later, and without treating me like a noob, it was all fixed up and ready to go. The charge? Nothing. Free. I wasn't suprised because of how willing he was to 'fix that real quick', but still, not even a penny. I figured the best thing I could do was leave a solid review for them. Whoever was working 12/11/14 around 1 o' clock, thanks for helping me out! I recommend 100%, no doubt.

Knowledgeable, Passionate Staff!

★★★★★
5 5 1
Super friendly, knowledgeable, passionate staff! All the work done on my bike was above board, no hidden charges. Affordable. Great atmosphere. Only taking my bike here from now on!

Best Bike Shop In Eugene!

★★★★★
5 5 1
Favorite bike shop in Eugene! Owner/employees are very personable and helpful.

Awesome Experience!

★★★★★
5 5 1
Awesome experience! I just moved to Eugene and I was in the market for a bike. Life Cycle had excellent reviews so I tried them out. They took the time to ask about what I was looking for, explain pros and cons to me and helped me work with my budget. They special ordered a bike that fit me and went above and beyond to find it when it was back ordered. When it came in, they spent time fitting me and answering lots of questions. I absolutely love my bike! The staff is knowledgeable, approachable and enthusiastic about their products. I highly recommend Life Cycle!